Taxi minicab Chelmsford Essex - A1 Cars Chelmsford

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Technology

All of our cars and taxis are fitted with the Cordic taxi dispatch system that not only increases the efficiency of our work flow but it also improves the customer’s experiences. Customers no longer have to listen to the radio because of driver message, job offers and vast majority of office and driver communications.

The system allows our office to track all our taxis on a live screen and dispatch out fares to the nearest vehicle to you which reduces waiting time, fuel emissions and improves customer service. The system keeps a record of your previous booking so next time you ring us for a taxi you can book within seconds without having to give full details for the same regular trip to shopping or train station etc. which reduces the talk time for a taxi booking for our customers!

The system allows customers to receive the benefits of a ring back service or text message sent when their taxi is outside their chosen pick up address or public place... so next time you’re out or in a busy place you will not need to wait outside in the cold or the rain, keep a look out for a private number call or a text message giving you the vehicle description so you can safely find your taxi to your destination.

Key system features:

• Live taxi tracking
• Live online bookings (account customers only)
• iPhone App
• Payment by card (over telephone only)
• Ring back service
• Text back service

iPhone & iPad App

The free iPhone booking app allows customer to book taxis at their own convenience without making a telephone call or spending a penny!

The iPhone app allows you to do the following:

• Get a quotation, so no more ringing around for quotes… simply complete the details of your journey and select the vehicle type you instantly get a live quote.
• Make a booking at your own convenience whether you’re at home, work or in hospital without having to disturb others or spend money calling us...
• Check your booking and taxi status, this allows you to track your taxi live and also the details of your taxi which is dispatched out to you.
• Cancel or make changes to your booking at any time before it is dispatched out to you.
• Manage your previous booking, so no need to re-complete the booking form just select the previous booking you have made if you wish to make the same trip or customise it for an extra stop or pick up.
• Manage your favourite addresses, the app allows you to feed your favourite addresses such as your home, place of work, point of interest etc. where you regularly go to make it easier for you to book a taxi with a few touches on your iPhone.

We are proud to say we’re the only taxi company in Chelmsford providing the local community with unique and interesting ways of booking their taxis... our suppliers are currently developing a booking app for Blackberry and Android users so please keep checking our website regularly for your smartphone App.

iPhone app is available from the Apple App Store or on the home page.